Privacy policy

Last Updated: June 19, 2025

At Krushnakunj Elegance, we value your privacy and are committed to protecting your personal information.

Krushnakunj Elegance is Operated under tradename UPFLY DIGITAL

This privacy policy explains how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase. By using our services, you agree to the practices described herein.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address (e.g., krushnakunjelegance@gmail.com), phone number (e.g., 8238190998), shipping address, and payment details when you place an order.
  • Non-Personal Information: Browser type, IP address, pages visited, and time spent on our website, collected via cookies and analytics tools.
  • Order Information: Product details, purchase history, and transaction records.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders.
  • Provide customer support via email (krushnakunjelegance@gmail.com) or phone (8238190998).
  • Improve our website, products, and services.
  • Send promotional emails or updates (with an option to unsubscribe).
  • Ensure compliance with legal obligations, such as GST requirements.

3. How We Share Your Information

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party vendors (e.g., payment processors, shipping partners) to fulfill your orders.
  • Legal Authorities: If required by law or to protect our rights.
  • Business Transfers: In case of a merger or acquisition, your data may be transferred.

4. Data Security

We implement reasonable security measures (e.g., SSL encryption) to protect your information. However, no online transmission is fully secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know: You may have a right to request access to personal information that we hold about you.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

6. Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

7. International Transfers

Please note that we may transfer, store, and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

8. Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

9. Retention Period

We retain your data for as long as necessary to fulfill the purposes outlined or as required by law (e.g., GST records for 6 years).

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.

11. Contact Us

For questions or concerns, reach out to us at:

  • Email: krushnakunjelegance@gmail.com
  • Phone: 8238190998
  • Address: Opp. Mahakali Hotel, Ground Floor, Shop No. 04, Panchhatdi Chowk Road, Soni Bazar, Khambhalia, Devbhumi Dwarka, Gujarat, 361305

Your trust is important to us, and we are here to address any privacy-related queries.