Terms of service

Last Updated: June 19, 2025

Welcome to Krushnakunj Elegance! These Terms of Service ("Terms") govern your use of our website and purchase of products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our site.

1. Acceptance of Terms

By using Krushnakunj Elegance, you confirm you are at least 18 years old or have parental consent. We reserve the right to update these Terms at any time, with notice posted on this page.

2. Services Provided

Krushnakunj Elegance offers online sales of silver jewelry. All purchases are subject to availability, and we reserve the right to limit quantities or discontinue products.

3. Account Registration

• You may need to create an account to purchase products.
• You are responsible for maintaining the confidentiality of your account details.
• Notify us at krushnakunjelegance@gmail.com if you suspect unauthorized use.

4. Orders and Payments

• All orders are subject to acceptance and confirmation.
• Prices are in INR and include applicable taxes (e.g., GST as per 24CHCPG8047A1ZU).
• Payment is due at the time of order via accepted methods (e.g., UPI, cards, net banking).
• We are not liable for payment processing errors beyond our control.

5. Shipping and Delivery

• Products are shipped to the address provided. Ensure accuracy (e.g., Opp. Mahakali Hotel, Shop No. 04, Zaveri Bazar, Khambhalia, Gujarat, 361305 for returns).
• Delivery times are estimates; delays do not entitle cancellation unless agreed.
• Risk of loss transfers to you upon delivery.

6. Returns, Exchanges, and Refunds

Refer to our [Returns and Refund Policy](Returns and Refund Policy.md) for details on our 7-day return window.

7. Intellectual Property

All content on this website, including logos and product images, is owned by Krushnakunj Elegance or licensed to us. Unauthorized use is prohibited.

8. User Conduct

You agree not to:

• Use the site for illegal purposes.
• Post false or misleading information.
• Attempt to interfere with the site’s operation.

9. Limitation of Liability

Krushnakunj Elegance is not liable for indirect damages (e.g., lost profits) arising from site use or product purchase, except as required by law. Our total liability shall not exceed the purchase price of the affected product.

10. Governing Law

These Terms are governed by the laws of India. Disputes will be resolved in the courts of Devbhumi Dwarka, Gujarat.

11. Termination

We may suspend or terminate your access to the site for violation of these Terms, with or without notice.

12. Contact Us

For questions or concerns, reach out to us at:

• Email: krushnakunjelegance@gmail.com
• Phone: 8238190998
• Address: Opp. Mahakali Hotel, Ground Floor, Shop No. 04, Panchhatdi Chowk Road, Soni Bazar, Khambhalia, Devbhumi Dwarka, Gujarat, 361305

Thank you for choosing Krushnakunj Elegance. We aim to provide a seamless and enjoyable shopping experience.